Chaperone Policy
This policy explains your right to have a chaperone present during examinations, investigations or procedures at our practice.
We are committed to ensuring dignity, privacy and respect for all patients.
Our commitment
We follow national NHS and NHS Wales guidance to help safeguard patients, clinicians and staff during intimate or potentially sensitive examinations.
What is a chaperone?
A chaperone is a trained member of staff who is present during a medical examination or procedure.
Their role is to provide reassurance and support, and to help maintain professional standards.
When is a chaperone offered?
A chaperone will be offered for any examination or procedure that may be considered intimate, including:
- breast examinations
- genital examinations
- rectal examinations
- pelvic examinations
- prostate examinations
You may also request a chaperone for any consultation or examination, even if it is not considered intimate.
Your choice
You have the right to:
- request a chaperone
- decline a chaperone
- ask for a pause or stop to an examination at any time
If you choose to decline a chaperone, this will be respected and recorded in your medical record.
Who can act as a chaperone?
Chaperones are usually trained clinical or non-clinical members of staff who understand their role and responsibilities.
Please note
Family members or friends are not considered appropriate chaperones for intimate examinations, but may be present for emotional support if you wish.
Responsibilities of the chaperone
The chaperone will:
- remain present throughout the examination
- respect your dignity and privacy
- provide reassurance if needed
- act as an impartial observer
- raise concerns if anything seems inappropriate
If a chaperone is not available
If a suitable chaperone is not available, you may be offered:
- to proceed without a chaperone
- to reschedule your appointment
- an alternative clinician, if appropriate
The decision will always be discussed with you, and your wishes will be respected wherever possible.
Children and young people
For children and young people, a parent or carer will usually be present.
A formal chaperone may also be offered depending on the situation, the child’s age and their wishes.
Training and governance
All staff acting as chaperones receive appropriate training and understand confidentiality, safeguarding and professional boundaries.
This policy is reviewed regularly to ensure it remains compliant with NHS and NHS Wales guidance.
Questions or concerns?
If you have any questions about chaperones or this policy, please speak to a member of our team or contact the practice directly.