How to request an URGENT appointment
Before contacting us, please consider the following.
Check it's not an emergency
Call 111 or 999 for urgent medical help if you have any of these, as your request will not be seen immediately.
- Crushing chest pain and tightness
- New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness, or numbness on one side of your body.
- Severe difficulty breathing
- Heavy bleeding that won't stop
- Severe injuries
- Feeling suicidal, wanting to harm yourself, or others.
URGENT APPOINTMENTS
Appointments can be made either by calling in to the surgery between 8.00am - 6.00pm, or by telephoning the surgery between 8.00am and 6.30pm Monday to Friday.
Appointments are available Monday to Friday, 8.00am – 6.30pm.
Call the Surgery on 01792 403010
We will ask you questions about why you need an appointment and will sometimes direct you to an alternative healthcare practitioner – this may be a pharmacist, dentist, optician, or other local service.
TELEPHONE CONSULTATION
Patients do not need to see a doctor for all illnesses or enquiries, and therefore we offer telephone consultation with a clinician. You will be given an approximate time when the doctor will telephone you to discuss.
HOME VISITS
Home Visits are for those patients who are housebound or who are genuinely too ill to attend the surgery.
Lack of transport is not a reason to request a home visit.
Please try to telephone the surgery before 10.00 am with your request for a visit. This will help the doctors to plan their rounds for the day.
OUT OF HOURS
Should you need to access to a doctor outside of surgery hours, please call NHS 111