Before contacting us

Many conditions can be managed safely without a GP appointment. You may be able to get advice, treatment or refer yourself directly using the options below.

Visit the Self-Help Hub Access the Self-Referral Hub

Check it is not an emergency

Call NHS 111 or 999 immediately if you have any of the following symptoms. These conditions cannot be managed as routine urgent appointments.

  • Crushing chest pain or chest tightness
  • Signs of a possible stroke, including facial drooping, slurred speech, arm weakness or numbness on one side
  • Severe difficulty breathing
  • Heavy bleeding that will not stop
  • Severe or life-threatening injuries
  • Feeling suicidal or at risk of harming yourself or others

Same-day urgent consultations

Mumbles Medical Practice offers same-day urgent consultations for:

  • Children under 16 with acute medical problems
  • Patients who have been clinically triaged and assessed as needing an urgent review

If you have an urgent medical problem that cannot wait until the next working day, please contact the surgery by phone.

Urgent same-day appointments cannot be booked online.

Call the surgery on 01792 403010

Telephone consultations

Not all medical problems require a face-to-face appointment. Where appropriate, we offer telephone consultations with a clinician.

If a telephone consultation is suitable, you will be given an approximate time when a clinician will call you.

Please make sure you are available at the agreed time and have a good phone signal.

Urgent appointment availability

Urgent appointments are available Monday to Friday.

  • Telephone: 8.00am to 6.30pm
  • In person: 8.00am to 6.00pm

Our team will ask a few questions to help make sure you receive the most appropriate care. All information shared is confidential.

Call the surgery on 01792 403010

Home visits

Home visits are available for patients who are housebound or too unwell to attend the surgery.

  • Lack of transport is not a reason to request a home visit
  • Please contact the surgery before 10.00am to request a visit
  • This helps clinicians plan home visits safely and efficiently

Out of hours

If you need urgent medical advice when the surgery is closed, please contact NHS 111.

In an emergency, always call 999.